Angioplasty
inventor, Dr. Gruentzig, with patient
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Because this is a complex disease that
is affected by lifestyle choices, stress and other factors,
active participation of the patient in managing his/her
own health can have a profound impact. Your choices and
actions as a patient can be essential to your recovery;
this is an opportunity for patient and physician to work
together as partners.
Your first step as a patient is to
establish comfortable, effective communication with your
physician. This is not always easy to do. Most of us
are used to a traditional doctor-patient relationship
where decisions are left to the physician, who is an
authority figure and expert.
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Certainly, your cardiologist is the medical
expert. But you are one of the experts in your own care. Every
patient is unique: physiologically, genetically, emotionally,
and intellectually. You have vital information about your symptoms,
your body, your needs and your preferences.
Doctors are busy and patients often feel
they are imposing on the physician by asking questions. In
some cardiology practices, a nurse educator or other professional
will meet with you to answer many of your questions. When you
talk with the cardiologist or nurse educator you may be worried
about your condition or nervous about procedures. You may be
concerned about bothering the doctor or sounding stupid. But
it's your heart and you're the one undergoing treatment --
the doctor is there to assist you.
There are a number of tools you can use to
facilitate effective communication so that you understand,
choose and receive the best possible health care.
1) Prepare in
advance
Doctors are usually on a very tight schedule. Sit down before your appointment
and make a list of concerns, symptoms and/or questions. Think about your
symptoms: when do they occur, how do they start, do they change over
time, are they affected by anything you do. Prepare a concise description
of your symptoms to share with your physician.
Make a list of brief, specific questions.
When you go to your appointment bring along any tests you may
have had and be prepared to report on any treatment that has
been given in the past.
2) Research
If you have been diagnosed with heart disease, seek out resources like
this web site. Learn appropriate medical terminology and a bit about
standard treatments. You'll feel better equipped to ask questions.
3) Bring a support
person along
It can help to have a second set of ears, especially when you are feeling
anxious, so it may be a good idea to bring a spouse, relative or good
friend to your appointment. It can also be helpful to tape-record the
conversion to review later -- you might bring a recorder and ask if your
health provider is comfortable with your taping the session to help you
remember. It's difficult to absorb a lot of information in a short time,
especially when under stress: a recent study showed that most patients
forget as much as 80 percent of what their doctors tell them once they
leave the office.(source: Journal of the Royal Society of Medicine,
May 2003)
4) Speak up
Mention your most important concerns at the beginning of the visit. Ask
the doctor to explain what you don't understand. Don't hesitate to
ask for clarification if you are confused. The doctor might be able
to recommend additional reading or schedule a visit with a health educator.
5) Repeat
It can be helpful to summarize briefly the key points from your discussion
-- your understanding of the diagnosis, prognosis, treatment options,
etc. This way the doctor can clarify any misunderstanding.
6) Make a follow-up
plan
Be clear what the next step is. Make sure a plan is in place to get test
results and proceed with whatever decisions need to be made.
Seeking a second opinion --
Asking for a second opinion is a routine and acceptable
request. If you feel you would like confirmation, it can
be useful to present the issue in terms of your needs: "I
would like to gather as much information as possible in
order to make an educated decision. I'm not totally comfortable
with this treatment. I think it would help me to get another
opinion. Can you suggest someone I could consult?" |
Ultimately, you are the healthcare consumer.
The more educated you are, the more choices you will have.
If your physician does not offer treatment that you feel might
be right for you, it is your prerogative to seek out alternatives.
In medicine there is often no one right answer. Try to partner
with your doctor to examine your options and determine the
approach to treatment that will meet your particular needs.
Before making your own list of questions
we recommend you read the FAQ's on this site and review some
of the articles, particularly Angioplasty
101. These materials should answer some of your
concerns.
We also have compiled a list
of specific questions you might ask your
cardiologist or health educator. You probably won't have
time in one session to bring up all of your concerns,
but select some questions of particular importance to
you.
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"An informed patient is a patient
who not only understands what is being
done to him or her, but is one who can
and should participate in the decision-making
process. I mean not everything we do as
physicians is cut and dried. There are
risks and benefits in many of the decisions
we make and I think most physicians relish
the opportunity to have an informed patient
participate in that decision-making process.".
--
Dr. Gregg W.
Stone,
Columbia University Medical Center, New York
"When I first started here, almost
25 years ago, it was, you know, respect
the doctor. Don't ask him questions. He
knows what's right. And that whole process
has changed. And that's the right thing.
It's an informational age. It's appropriate
for patients to know what's going on, and
I don't expect patients to be able to be
their own physician, but they can ask serious
and reasonable questions -- and they demand
and should get reasonable answers."
--
Dr. Stephen
J. Green,
North Shore
University Hospital,
Manhasset, New York
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